Omnident / Assistance

Contact Support

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Live Chat 2-5 min response
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Email Within 12 hours
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Hotline Mon-Fri 8:00-18:00

FAQ

Deleted cards are removed locally. If you sync with cloud backup, recovery is available from the last snapshot in Settings > Backups.
Yes. Open the note in Notes page, use Edit, then change module metadata and save. The card is moved automatically.
Strict combinations (year + difficulty + type) reduce matching questions. Relax one filter to widen the question pool.
In quiz mode, use the report action in the question header. Include module, year, and expected correction for fast review.
Current status
All systems operational
Average resolution
6h 40m